Privacy Policy
Your privacy is our priority. This policy explains how we protect and handle your information with the utmost care and transparency.
Information We Collect
To provide and improve our background removal service, we collect:
- Account Information: Name, email address, and password (securely hashed) when you register
- Usage Data: Number of background removals, IP address, browser type, and device information
- Uploaded Images: Processed automatically and deleted within 24 hours
- Cookies: Small files used to keep you logged in, manage quotas, and improve service performance
How We Use Your Information
- To deliver and improve our background removal service
- To personalize your experience and provide customer support
- To enforce fair usage policies and prevent abuse
- To analyze trends and improve our technology
- To communicate important service updates
Important: We never use your images to train our AI models or for any purpose beyond providing you with the background removal service you requested.
Legal Basis for Processing
We process your personal data only when:
- It is necessary to provide the service (contract necessity)
- It is in our legitimate interest and does not override your rights
- You have given your consent
- We are required by law to do so
Data Security & Retention
We implement industry-standard security measures including:
- Encryption of data in transit (SSL/TLS)
- Secure storage with limited access
- Regular security audits
Retention Policy:
- Uploaded images are automatically deleted within 24 hours
- Account data is retained until you request deletion
- Usage logs are anonymized after 30 days
- Some data may be retained for legal or security obligations
Children's Privacy
Our service is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect data from children. If you believe we have, please contact us and we will delete it.
Cookies & Tracking
We use cookies and similar technologies to:
- Maintain your secure login session
- Track usage limits and service quotas
- Analyze service performance
- Prevent fraudulent activity
You can manage cookies through your browser settings, though some features may not work properly without them.
We use Google Analytics for service insights. Learn more at Google Privacy Policy.
Third-Party Services
We only share data with essential service providers under strict confidentiality agreements:
- Analytics services (Google Analytics)
- Hosting and infrastructure providers
We never sell or rent your personal information to third parties.
Your Rights & Choices
You have full control over your data:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request permanent removal of your data
- Objection: Opt-out of certain data uses
- Portability: Receive your data in a machine-readable format
International Data Transfers
Your data may be stored or processed outside your country. We use safeguards such as secure contracts and trusted hosting providers to ensure your data remains protected.
Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or through our website.
Last Updated: October 25, 2025
Have Questions?
Contact our privacy team at hello@realrevi.net
We typically respond within 24 hours.