Help Center
Find answers to common questions or contact our support team
Getting Started
How do I remove my first background?
Getting started with RealRevi is simple:
- Upload your image on the homepage or dashboard (JPG, PNG, or WebP format)
- Our AI will automatically remove the background within seconds
- Download your transparent PNG result with one click
- No signup required for basic free usage
What image formats do you support?
We support JPG, PNG, and WebP formats. For best results, we recommend:
- High-quality source images (minimum 300px width/height)
- Files under 10MB in size
- Clear contrast between subject and background
Account & Limits
What are the usage limits?
Our current usage policy:
- Guest users: 10 background removals per day
- Logged-in users: 20 background removals per day
- Counters reset daily at midnight UTC
Why should I create an account?
While you can use RealRevi without an account, registering gives you:
- Ability to track your usage history
- Access to your processed images for 24 hours
- Faster processing for registered users
- Early access to new features
Technical Help
My image isn't uploading - what should I do?
If you're having trouble uploading:
- Check your internet connection
- Verify the file is JPG, PNG, or WebP format
- Ensure the file is under 10MB
- Try refreshing the page or using a different browser
- Clear your browser cache and cookies
The background removal isn't perfect - how can I improve results?
For optimal results:
- Use high-contrast images with clear subject/background separation
- Avoid complex backgrounds (hair, fur, transparent objects are challenging)
- Try cropping closer to your subject before uploading
- Use the highest quality source image available
Our upcoming Pro version will include manual refinement tools.
Privacy & Security
What happens to my uploaded images?
Your privacy is our priority:
- All uploaded images are automatically deleted within 24 hours
- We never store, sell, or share your images
- Processed results are only available to you via your download link
- Our system is designed with security best practices